In order to finish the setup of rt, you need to : - complete the configuration file ( /etc/rt/RT_Config.pm ) - run as root : rt-setup-database --action init --dba root --prompt-for-dba-password - rt is now accessible from http://localhost/rt3/. You can change this in /etc/httpd/conf/webapps.d/rt.conf You can use /var/lib/rt/custom/ to customise it.